| Topic / Started by | Replies | Views | Last Post Date |
|---|---|---|---|
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Struggling to improve audio quality in my talking-head videos – any tips?
Category: Feedback & Support | Started by: @creatorexpert68
Replies: 5 • Views: 14
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5 | 14 |
@creatorexpert68 17.07.2026 07:58 |
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My 4K videos look blurry on YouTube after export from Premiere Pro – what am I doing wrong?
Category: Feedback & Support | Started by: @directormaster69
Replies: 5 • Views: 7
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5 | 7 |
@directormaster69 17.07.2026 12:20 |
Feedback & Platform Support FAQ
CLICK TO EXPANDWelcome to the Feedback & Support page. The ShortVi community is built for creators, and we want to shape its future based on your suggestions. Use this category to report bugs, suggest new categories, request UI improvements, and give feedback on forum guidelines. If you are experiencing technical issues with your account, avatar uploads, password resets, or notifications, start a thread here and our support team will assist you as soon as possible.
Q: How do I report a bug or technical issue on the forum?
Start a new thread in this category describing the issue. Please include: 1) What page the bug occurred on, 2) The steps to reproduce it, 3) Your browser and device type, and 4) A screenshot of the issue if possible.
Q: Can I suggest new categories or features for the forum?
Yes, we love suggestions! Start a thread detailing the category you want added (e.g. "Add a DaVinci Resolve subcategory") and explain why it would benefit the community. Other users can upvote your idea to show support.
Q: Who do I contact for private account support?
For issues involving private details (like email changes or account deletions), you can send a Direct Message (DM) to "admin" or email support@shortvi.com. For general issues, posting in this category is preferred so other users can see the solution.
Q: How fast does the support team respond to threads?
Our moderator team checks this category daily. You can typically expect a response or resolution within 12 to 24 hours depending on the complexity of the technical issue.